Customer Service Specialist (15 hours/week)

Work Location
West Richland
Type
Part Time
Hours of Work
15 hours/week; Friday's 1-6pm, Saturday-Sunday's 12-5pm
Closing Date
Salary Range
Starts at $21.29/hour (2024 Salary Schedule- CSS Classification)
Job Summary

Our West Richland team is seeking to fill a Customer Service Specialist position with a dynamic customer-focused individual with the desire to engage library visitors of all ages in the discovery of great books, while also supporting customers using computers and personal devices in the library. This book enthusiast will support in-branch activities and programming as needed. Successful candidates will have a love of reading and learning, enjoy engaging with customers of all ages and have a passion for serving the public! 

Minimum Qualifications
  • Associate of Arts degree from an accredited college, plus two years of customer service experience, including public contact  
  • Or equivalent technical training, education, and/or experience
  • Must also be able to obtain a valid Washington State driver’s license
  • Ability to promote a culture of belonging by supporting MCL's commitment to a Healthy Workplace 

Desired Qualifications

  • Knowledge of technological devices (such as eReaders) and their application
  • Bilingual (English/Spanish)